UK Standard Shipping on Equipment £5.99 (only available on stocked items)
Equipment orders will be delivered via UKMail/DPD/Royal Mail and will usually be dispatched within 5-7 days (this is dependent on the level of stock we are holding at our central warehouse and the payment clearing with us).
Goods damaged / Lost in transit
Should you receive an item that is damaged in transit or that you believe is lost then you must make us aware immediately via phone (0 7593 425 521) or email to firstname.lastname@example.org. Failure to do so may invalidate any claim for said item(s).
Alternative / substitute items
Where it is discovered that a product you originally ordered is out of stock, we reserve the right to substitute said item to an equivalent offered from a different manufacturer. We will always aim to contact you in the first instance to advise of the situation but this cannot be guaranteed prior to your order being dispatched.
Any order that contains teamwear will automatically be charged £5.99 shipping. We aim to have all teamwear orders out and delivered within 14-18 working days. Due to the personalised nature of these products we do ask our customers to allow up to 25 working days in busy periods. Equipment can be shipped first to a domestic address if requested however a further £5.99 would be applied.
The AB Sports makes every effort to ensure that your goods are delivered on time and in best condition. We cannot accept liability for any packages delivered to a business or works address that could be accepted by somebody else at the location.
Please see the below table rate for your international shipping, all delivery times are based on stocked items only. The customer is liable for any customs and or import duty charges that may be added at the time of import. The AB Sports uses different suppliers for different locations and issue our customers with full tracking details to the point your order is shipped. These prices are for your first item ordered and will increase based on the weight/quantity of products added to the basket and will be calculated at the checkout.
|USA||Express (Air)||2-3 Days||£15.23|
|Australia||Express (Air)||Up to 3 Days||£20.44|
|UAE||Express (Air)||2-3 Days||£19.69|
|Canada||Express (Air)||2-3 Days||£21.00|
|India||Express (Air)||2-4 Days||£19.82|
|Ireland||Express (Air)||1 Day||£11.27|
|Netherlands||Express (Air)||1 Day||£11.27|
|South Africa||Express (Air)||2-3 Days||£27.22|
|Germany||Express (Air)||1 Day||£11.95|
|Pakistan||Express (Air)||2-3 Days||£30.23|
|New Zealand||Express (Air)||Up to 3 Days||£26.47|
|Hong Kong||Express (Air)||Up to 2 Days||£20.01|
|Europe||Standard||Up to 5 Days||£7-10|
|Europe||Express (Air)||Up to 3 Days||£10-15|
|Rest of World||Express (Air)||Up to 6 Days||£10-30|
*Delivery Time and Cost are dependant on country and weight of delivery and subject to change. Costs are subject to currency changesWe will organise a collection or reimburse postage up to the equivalent of our collection fee any Items received either in error or which are faulty. Any goods being returned due to no longer being required will be done so at your own cost.
International Delivery Policy
If ordering from overseas please email email@example.com to confirm delivery charges before placing your order.
If ordering from overseas please email info@ theabsports.co.uk to confirm delivery charges before placing your order. Customs Duties are the buyer’s responsibility and The AB Sports is not liable for these or any costs associated with the return of any goods internationally including delivery, refunded payment costs, re-stocking costs or anything else. There may also be a re-stocking fee for items that are held in Customs for a period of more than 14 days.
Are There Ever Extra Charges & Fees?
International orders over a certain size or weight limit will be subject to additional charges. In the case of this happening we will contact you via email. We reserve the right to do this on all orders we deem appropriate.
Requesting to deliver to a safe location
Our courier will always attempt delivery in the first instance to the shipping address specified when your order is placed. If a delivery is unsuccessful they will attempt to deliver this to your immediate neighbours where possible.
You may request to leave your order in a leave safe location with UKMail directly. However, if your order is left in this location and subsequently lost or damaged we will be unable to provide a replacement item(s) or refund. Choosing to have an item left in a safe location may delay the receipt of your order by at least one working day.
If you require any further information, please contact firstname.lastname@example.org or call 0 7593 425 521
* Excludes all teamwear.